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Privacy Policy

Last Updated: September 12, 2026

At BB Cigars, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or contact us.

By using the BB Cigars website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website.

1.1 Information You Provide

When you use BB Cigars services, you may provide information including:

  • Name and contact information.
  • Email address.
  • Billing and shipping information.
  • Account login information.
  • Order details and purchase history.
  • Messages submitted through our contact forms.
  • Information provided during customer support communication.

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address.
  • Browser type and device information.
  • Operating system information.
  • Pages visited and website interactions.
  • Referral sources.
  • Website usage information.

This information helps us improve website performance, security, user experience, and service quality.

2. Age Verification Information

BB Cigars sells and provides information about tobacco-related products intended only for adults who meet applicable legal age requirements.

We may use age verification technologies to confirm that visitors meet the legal requirements for accessing tobacco-related content or purchasing products.

Age verification information is used only for compliance purposes and is not used for unrelated marketing activities.

3. How We Use Your Information

BB Cigars may use your information for purposes including:

  • Processing and fulfilling orders.
  • Providing customer service and support.
  • Managing customer accounts.
  • Communicating order updates and important service information.
  • Improving website functionality and user experience.
  • Preventing fraud and maintaining website security.
  • Complying with legal obligations.
  • Providing information about products and services where permitted.

4. WooCommerce and Online Shopping Information

BB Cigars uses WooCommerce technology to provide online shopping functionality.

When you place an order, certain information is required to process transactions, including customer details, shipping information, order information, and payment-related information.

Payment information is processed through secure third-party payment providers. BB Cigars does not store complete payment card information on our servers.

5. Contact Forms and Customer Communications

If you contact BB Cigars through our website forms, including Fluent Forms or similar contact tools, we may collect the information you provide, such as your name, email address, and message content.

This information is used only to respond to your inquiry, provide customer support, and maintain communication records where necessary.

6. Cookies and Similar Technologies

BB Cigars uses cookies and similar technologies to operate our website, remember preferences, improve website functionality, and understand visitor behavior.

Cookies may be used for purposes including:

  • Shopping cart and checkout functions.
  • Account sessions.
  • Age verification preferences.
  • Website security.
  • Analytics and performance measurement.

For more information, please review our Cookie Policy.

7. Analytics and Website Improvement

We may use analytics tools to understand how visitors interact with BB Cigars.

These tools may collect information such as website visits, traffic sources, device information, and user interactions.

Analytics information helps us improve website content, navigation, performance, and customer experience.

8. How We Protect Your Information

BB Cigars takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Sharing Your Information

BB Cigars does not sell your personal information.

We may share information only when necessary with trusted service providers, including:

  • Payment processing providers.
  • Shipping and delivery providers.
  • Website hosting and security providers.
  • Analytics or technology providers.
  • Professional service providers.

These providers are permitted to use information only for providing services required by BB Cigars.

10. International Visitors

BB Cigars welcomes visitors from different countries and regions.

Depending on your location, you may have additional privacy rights under applicable laws, including laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR).

11. Your Privacy Rights

Depending on applicable law, you may have rights including:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.

To exercise applicable privacy rights, please contact BB Cigars through our Contact page.

12. Children’s Privacy

BB Cigars does not knowingly collect personal information from individuals who do not meet applicable legal age requirements for tobacco-related products.

Our website and products are intended for adults only.

13. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

BB Cigars is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of external websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

The updated version will always include the latest revision date shown at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how BB Cigars handles personal information, please contact us through:

BB Cigars Contact Page

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